Terms of Service - User Agreement & Legal Terms

By accessing or using ForgeFile's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

These terms apply to all users of our platform, including visitors, registered users, and enterprise customers.

ForgeFile provides AI-powered document automation services including:

• Document translation across multiple languages
• Audio and video transcription services
• File format conversion and optimization
• OCR (Optical Character Recognition) services
• Content summarization and rewriting
• Enterprise-grade security and compliance features

We reserve the right to modify, suspend, or discontinue any part of our services at any time.

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized use of your account
• One person or entity may not maintain multiple accounts

Account Responsibilities

• Keep your contact information up to date
• Use strong passwords and enable two-factor authentication when available
• Comply with all applicable laws and regulations
• Respect the rights of other users and third parties

Permitted Uses

• Personal and business document processing
• Educational and research purposes
• Content creation and localization
• Accessibility and compliance initiatives

Prohibited Uses

• Illegal activities or content that violates laws
• Copyright infringement or intellectual property violations
• Malicious software, viruses, or harmful code
• Spam, harassment, or abusive behavior
• Attempting to reverse engineer or compromise our systems
• Reselling or redistributing our services without permission

Your Content

• You retain ownership of all content you upload to our platform
• You grant us a limited license to process your content for service delivery
• We do not claim ownership of your intellectual property
• You are responsible for ensuring you have rights to all content you upload

Our Services

• ForgeFile owns all rights to our platform, software, and services
• Our AI models and algorithms are proprietary technology
• You may not copy, modify, or distribute our software
• We reserve all rights not expressly granted to you

Pricing & Payment

• Service fees are charged according to our current pricing schedule
• Payment is due in advance for subscription services
• Pay-per-use services are billed after service completion
• All prices are subject to change with 30 days notice

Refunds & Cancellations

• Refunds are provided according to our refund policy
• Subscription cancellations take effect at the end of the billing period
• Unused credits may be refunded at our discretion
• We reserve the right to suspend services for non-payment

Service Level

• We strive for 99.9% uptime but do not guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• Emergency maintenance may occur without notice
• Service availability may vary by geographic region

Usage Limits

• File size and processing limits apply based on your plan
• Rate limiting may be implemented to ensure fair usage
• We reserve the right to modify limits with notice
• Excessive usage may result in account review or suspension

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We implement industry-standard security measures
• Your data is processed in accordance with applicable privacy laws
• We do not sell your personal information to third parties
• You have rights regarding your personal data as outlined in our Privacy Policy

Trademarks

ForgeFile and our logos are trademarks owned by us. You may not use our trademarks without written permission.

Copyright

All content on our platform, including text, graphics, software, and design, is protected by copyright and other intellectual property laws.

DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). To report copyright infringement, contact us at [email protected].

Service Disclaimers

• Our services are provided "as is" without warranties of any kind
• We do not guarantee accuracy of translations or transcriptions
• Results may vary based on content quality and complexity
• We are not responsible for decisions made based on our service outputs

Limitation of Liability

To the maximum extent permitted by law, ForgeFile shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Termination by You

You may terminate your account at any time by contacting our support team or using account settings.

Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in prohibited activities.

Effect of Termination

• Your access to services will be discontinued
• Your data will be deleted according to our data retention policy
• Outstanding payments remain due
• Certain provisions of these Terms survive termination

Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class action lawsuits.

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated terms on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes constitutes acceptance of the updated terms.

If you have questions about these Terms of Service, please contact us: