Ketentuan Layanan

By accessing or using ForgeFile's services, you agree to be bound by these Terms of Service and our <a href="/id-id/privacy">Privacy Policy</a>. If you do not agree to these terms, please do not use our services.

These terms apply to all users of our platform, including visitors, registered users, and enterprise customers. We reserve the right to modify these Terms at any time. Continued use after modifications constitutes acceptance of updated terms.

ForgeFile provides AI-powered document automation services including:

• Terjemahan dokumen di berbagai bahasa
• Layanan transkripsi audio dan video
• Konversi dan optimalisasi format file
• Layanan OCR (Optical Character Recognition)
• Peringkasan dan penulisan ulang konten

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

Penyedia Layanan Pihak Ketiga

ForgeFile integrates with various third-party service providers to deliver our document automation features. These include but are not limited to:

• AI & Model Bahasa: OpenAI, Anthropic, Google AI, Mistral, Cohere, and similar providers
• Layanan Terjemahan: DeepL, Google Translate, Microsoft Translator, and other translation APIs
• Ucapan & Audio: Speech-to-text, text-to-speech, and audio transcription services
• Pemrosesan Dokumen: OCR, PDF manipulation, file conversion, and format optimization tools
• Pemrosesan Gambar: Image recognition, enhancement, and manipulation services
• Infrastruktur Cloud: Cloud computing, storage, and content delivery providers
• Pemrosesan Pembayaran: Stripe, PayPal, and other payment gateways

Tidak Ada Kontrol Atas Pihak Ketiga

We do not own, operate, or control these third-party services. We are not responsible for their availability, performance, accuracy, policies, or practices. Third-party providers may change their services, terms, or availability at any time without notice to us.

Hak untuk Mengubah Penyedia

We reserve the right to add, remove, or replace third-party service providers at our sole discretion and without notice. This may affect the availability, functionality, or quality of specific features.

FORGEFILE DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, CORRECTNESS, OR QUALITY OF ANY AI-GENERATED OUTPUTS.

Ini termasuk, namun tidak terbatas pada:

• Terjemahan mungkin berisi kesalahan, ketidaktepatan, atau kesalahan penerjemahan
• Transcriptions may omit words, include incorrect words, or misattribute speakers
• Ringkasan mungkin menghilangkan informasi penting atau menyalahartikan konten
• File conversions may result in formatting loss, data corruption, or incomplete output
• OCR results may contain recognition errors, especially with handwriting or low-quality images

ANDA SENDIRI BERTANGGUNG JAWAB ATAS:

• Meninjau dan memverifikasi semua output sebelum digunakan
• Menentukan apakah output sesuai dengan tujuan yang Anda inginkan
• Setiap keputusan atau tindakan yang diambil berdasarkan output layanan
• Obtaining professional review where required (legal, medical, technical documents)

AI-powered services are inherently imperfect. Results vary based on input quality, language complexity, subject matter, and other factors beyond our control.

Tanggung Jawab Anda atas Konten

You are solely responsible for all content you upload, submit, or process through our platform ("User Content"). By using our services, you represent and warrant that:

• You own or have all necessary rights, licenses, and permissions to the User Content
• Your User Content does not infringe upon any intellectual property rights of any third party
• Your User Content does not contain illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable material
• You have obtained all necessary consents for any personal data contained in your User Content
• For audio/video content: You have obtained all legally required consents from all parties whose voices or images are recorded

Tidak Ada Kewajiban Penyaringan

We are under no obligation to review, screen, or monitor User Content. We do not endorse and are not responsible for any User Content. We may, but are not obligated to, remove or disable access to any User Content at our sole discretion and without notice.

Pemrosesan oleh Pihak Ketiga

You acknowledge that your User Content may be processed by third-party AI systems over which we have limited control. While we implement reasonable security measures, we cannot guarantee the absolute security or confidentiality of User Content during processing by third-party providers.

Penggunaan yang Dilarang

Anda setuju untuk TIDAK menggunakan layanan kami untuk:

• Kegiatan ilegal atau konten apa pun yang melanggar hukum yang berlaku
• Pelanggaran hak cipta, merek dagang, atau kekayaan intelektual lainnya
• Memproses konten yang mengandung materi eksploitasi anak
• Pelecehan, ancaman, atau perilaku kasar terhadap siapa pun
• Mendistribusikan malware, virus, atau kode berbahaya lainnya
• Mencoba merekayasa balik, meretas, atau membahayakan sistem kami
• Menghindari batas penggunaan, kuota, atau tindakan keamanan
• Reselling, sublicensing, or redistributing our services without authorization
• Menghasilkan spam, konten phishing, atau materi penipuan
• Memproses data sensitif tanpa dasar hukum dan perlindungan yang tepat
• Menggunakan Layanan atas nama pihak ketiga tanpa persetujuan kami
• Mengoperasikan layanan pesaing menggunakan platform kami

Kebijakan Penggunaan Wajar

To ensure stable operation and fair access for all users, we reserve the right to:

• Membatasi ukuran file, waktu pemrosesan, atau volume permintaan
• Membatasi, mengantre, atau menolak permintaan yang membebani infrastruktur kami
• Restrict processing of excessively large files (e.g., e-books, multi-hour recordings)
• Menangguhkan akun yang mengonsumsi sumber daya yang tidak proporsional
• Memodifikasi atau menghentikan fitur tanpa pemberitahuan sebelumnya

Fair usage limits are determined at our sole discretion and may change without notice. Exceeding fair usage limits may result in throttling, suspension, or additional charges.

Otomatisasi & Penyalahgunaan API

The following automated activities are strictly prohibited unless explicitly authorized in writing:

• Use of bots, scrapers, crawlers, or automated scripts to access the Service
• Pengiriman massal otomatis atau pemrosesan batch di luar batas paket
• Integrasi dengan sistem pihak ketiga untuk redistribusi komersial
• Menghindari batas kecepatan atau mekanisme autentikasi

Integritas Akademik & Penafian Penyalahgunaan

ForgeFile TIDAK dimaksudkan untuk:

• Plagiarism, academic dishonesty, or cheating on assignments, exams, or assessments
• Submitting AI-generated or translated content as original work without disclosure
• Menghindari sistem deteksi plagiarisme
• Melanggar kebijakan integritas akademik lembaga pendidikan

WE EXPLICITLY DISCLAIM ALL RESPONSIBILITY for any consequences arising from misuse of our services for academic dishonesty, fraud, or deception. Users are solely responsible for ensuring their use complies with applicable academic policies, professional ethics, and legal requirements.

If you are a student, employee, or professional subject to integrity policies, it is YOUR responsibility to understand and comply with those policies when using our services.

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized use of your account
• Anda bertanggung jawab atas semua aktivitas yang terjadi di bawah akun Anda
• One person or entity may not maintain multiple accounts without permission

Harga & Paket

Service fees are charged according to our current pricing schedule available on our website. Prices may change at any time with reasonable notice.

Langganan Uji Coba Gratis

In certain cases, we may grant you a free trial subscription at our sole discretion. This may occur when you exceed free plan limits or in other circumstances we determine.

YOU ARE SOLELY RESPONSIBLE for monitoring and managing your subscription status. Ini termasuk:

• Melacak kapan masa uji coba Anda dimulai dan berakhir
• Membatalkan sebelum uji coba diubah menjadi langganan berbayar
• Memahami ketentuan paket langganan Anda
• Memperbarui informasi pembayaran Anda

We are not obligated to send reminders about trial expiration. Failure to cancel before trial ends will result in automatic billing.

Langganan

• Subscriptions automatically renew unless cancelled before the renewal date
• Anda dapat membatalkan kapan saja melalui pengaturan akun Anda
• Pembatalan mulai berlaku pada akhir periode penagihan saat ini
• Tidak ada pengembalian uang untuk periode penagihan parsial atau waktu yang tidak digunakan

Pemrosesan Pembayaran

• Pembayaran diproses melalui penyedia pihak ketiga (Stripe, PayPal)
• Kami berhak menangguhkan layanan karena non-pembayaran
• Anda bertanggung jawab atas segala biaya yang dibebankan oleh penyedia pembayaran Anda

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, FORGEFILE LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• JAMINAN TERSIRAT TENTANG KELAYAKAN UNTUK DIPERDAGANGKAN
• KESESUAIAN UNTUK TUJUAN TERTENTU
• NON-INFRINGEMENT
• KEAKURATAN, KEANDALAN, ATAU KELENGKAPAN HASIL
• PENGOPERASIAN TANPA GANGGUAN, TEPAT WAKTU, ATAU BEBAS KESALAHAN
• KEAMANAN ATAU KEBEBASAN DARI VIRUS ATAU KOMPONEN BERBAHAYA LAINNYA

KAMI SECARA KHUSUS MENOLAK JAMINAN APA PUN BAHWA:

• Translations, transcriptions, or other AI outputs are accurate or error-free
• Layanan akan memenuhi kebutuhan spesifik Anda
• Penyedia AI pihak ketiga akan tersedia atau dapat diandalkan
• File atau data Anda tidak akan hilang, rusak, atau tidak dapat diakses
• Our services comply with industry-specific regulations applicable to your use

Pengecualian Ganti Rugi

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FORGEFILE LLC, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND THIRD-PARTY PROVIDERS SHALL NOT BE LIABLE FOR ANY:

• Kerugian tidak langsung, insidental, khusus, konsekuensial, atau hukuman
• Kehilangan keuntungan, pendapatan, data, atau peluang bisnis
• Biaya pengadaan layanan pengganti
• Kerusakan yang timbul dari kesalahan atau ketidaktepatan dalam output yang dihasilkan AI
• Damages arising from unauthorized access to or alteration of your data
• Kerusakan yang timbul dari kegagalan penyedia layanan pihak ketiga
• Kerusakan yang timbul dari ketergantungan Anda pada output layanan

Batas Tanggung Jawab

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO FORGEFILE IN THE ONE (1) MONTH IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, OUR MAXIMUM LIABILITY SHALL BE ZERO DOLLARS ($0).

Dasar Esensial

These limitations apply regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if we were advised of the possibility of such damages. These limitations reflect the allocation of risk and form an essential basis of the agreement between you and ForgeFile.

You agree to indemnify, defend, and hold harmless ForgeFile LLC, its affiliates, directors, officers, employees, agents, and third-party providers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys\' fees) arising from:'|trans }}

• Penggunaan Anda atas layanan atau output apa pun yang dihasilkan darinya
• Konten Pengguna Anda, termasuk klaim pelanggaran
• Pelanggaran Anda terhadap Ketentuan ini atau hukum yang berlaku
• Pelanggaran Anda terhadap hak pihak ketiga mana pun
• Your use of AI outputs in professional, legal, medical, or other contexts
• Kegagalan untuk mendapatkan persetujuan yang diperlukan untuk konten yang direkam

ForgeFile shall not be liable for any failure or delay in performing its obligations where such failure results from circumstances beyond our reasonable control, including:

• Bencana alam, atau cuaca buruk
• Perang, terorisme, kerusuhan sipil, atau tindakan pemerintah
• Epidemi, pandemi, atau darurat kesehatan masyarakat
• Pemadaman atau kegagalan penyedia layanan pihak ketiga
• Kegagalan internet atau telekomunikasi
• Serangan siber, peretasan, atau insiden keamanan
• Pemadaman listrik atau kegagalan peralatan
• Perubahan dalam hukum atau peraturan yang berlaku

Konten Anda

You retain ownership of your User Content. You grant us a limited license to process your content solely for service delivery.

Platform Kami

ForgeFile owns all rights to our platform, software, and services. You may not copy, modify, or distribute our software.

DMCA

We comply with the Digital Millennium Copyright Act. To report infringement, contact: [email protected]

You may terminate your account at any time. We may suspend or terminate your account if you violate these Terms. Upon termination:

• Akses Anda ke layanan akan dihentikan
• Data Anda akan dihapus sesuai kebijakan retensi kami
• Pembayaran yang belum lunas tetap harus dibayar
• Bagian tertentu tetap berlaku setelah penghentian (lihat Bagian 19 - Kelangsungan)

Hukum yang Mengatur

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law provisions.

Arbitrase yang Mengikat

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), except that you may assert claims in small claims court if your claims qualify.

Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY AND WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION.

Pengguna UE

For users in the European Economic Area, mandatory consumer protection laws of your country of residence may apply to the extent required.

We may update these Terms at any time. We will notify you of material changes by posting updated terms and, for registered users, sending email notifications. Your continued use constitutes acceptance.

Dengan menggunakan layanan kami, Anda menyatakan dan menjamin bahwa:

• Anda berusia setidaknya 18 tahun or the age of majority in your jurisdiction
• Anda memiliki kapasitas hukum untuk membuat kontrak yang mengikat
• Anda tidak dilarang menggunakan layanan kami berdasarkan hukum yang berlaku

We do not verify the age of users. By accepting these Terms and creating an account, you confirm that you meet the age requirements. If you are under 18, you may not use our services. Any false representation of age is a violation of these Terms and grounds for immediate account termination.

We may offer beta, preview, or experimental features ("Beta Features"). By using Beta Features, you acknowledge and agree that:

• Fitur Beta disediakan "SEBAGAIMANA ADANYA" tanpa jaminan apa pun
• Fitur Beta mungkin mengandung bug, kesalahan, atau menghasilkan hasil yang tidak terduga
• Beta Features may be modified, suspended, or discontinued at any time without notice
• Data yang diproses melalui Fitur Beta dapat hilang atau rusak
• Kami tidak bertanggung jawab atas kerugian apa pun yang disebabkan oleh Fitur Beta

USE BETA FEATURES AT YOUR OWN RISK. We strongly recommend not using Beta Features for critical or production workflows.

Keterpisahan

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

Pelepasan

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by ForgeFile. No single or partial exercise of any right or remedy shall preclude any other or further exercise thereof.

Perjanjian Keseluruhan

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ForgeFile regarding your use of the Services. These Terms supersede all prior and contemporaneous agreements, proposals, negotiations, representations, or communications, whether oral or written, relating to the subject matter hereof. No oral statements or written materials provided by ForgeFile employees, contractors, or representatives shall modify or supplement these Terms.

Tidak Ada Pengalihan

You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision is void. ForgeFile may assign these Terms or any rights hereunder without your consent in connection with a merger, acquisition, reorganization, or sale of assets.

Tidak Ada Agen atau Kemitraan

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and ForgeFile. You have no authority to bind ForgeFile or make any representations on our behalf. You may not represent yourself as an agent, partner, or representative of ForgeFile.

Perjanjian Elektronik

By clicking "I Agree," creating an account, or using our Services, you agree to be bound by these Terms. You acknowledge that this electronic acceptance constitutes a valid and binding agreement equivalent to a handwritten signature. You consent to receive all communications, agreements, and notices electronically, including via email or through our platform.

Judul

Section headings in these Terms are for convenience only and have no legal or contractual effect.

Bahasa

The English language version of these Terms is the legally binding version. Any translations of these Terms into other languages are provided for convenience only. In the event of any conflict or discrepancy between the English version and any translated version, the English version shall prevail and govern.

Kelangsungan

The following sections shall survive any termination or expiration of these Terms: Section 4 (No Guarantee of Quality), Section 5 (User Content), Section 6 (Acceptable Use), Section 9 (Disclaimers), Section 10 (Limitation of Liability), Section 11 (Indemnification), Section 15 (Governing Law), and this Section 19 (General Provisions).

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