Support, sales and enterprise help

Get in Touch — Support, Sales & Enterprise Inquiries

Get help with our AI translation and transcription services. Contact our support team for technical assistance and business inquiries.

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Route your request to the right team

Tell us what file workflow, account issue or integration question you are working through. Clear context helps us respond faster.

Support Help with uploads, output quality, account access and document workflow questions. Choose an inquiry type Sales Pricing, plans, business usage and high-volume document processing. Choose an inquiry type Enterprise Security reviews, integration planning, API workflows and migration support. Choose an inquiry type

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For the fastest answer, include the service, file type, language pair or error message involved.

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Before you write

Quick answers

I forgot my password

Use the reset link on the login page — it works on the email you registered with. Email support if the address is wrong.

I need a custom plan or invoice

Pick Enterprise & API as the inquiry type. Mention monthly file volume, languages and any compliance requirements (SOC 2, HIPAA, DPA). Or read the Enterprise overview first.

More common questions live in our FAQ.

Need a broader rollout plan?

We can help map document volume, language coverage, security requirements and integration paths before implementation.

Enterprise options