Privacy Policy - Your Data Protection & Security

Personal Information

• Account information (name, email address, password)
• Contact information for support and billing
• Payment information (processed securely through third-party providers)

Usage Information

• Files you upload for translation, transcription, or conversion
• Service usage patterns and preferences
• Device and browser information
• IP address and location data

• Provide and improve our AI translation and transcription services
• Process your files securely and maintain service quality
• Communicate with you about your account and services
• Provide customer support and technical assistance
• Ensure platform security and prevent fraud
• Comply with legal obligations

We implement enterprise-grade security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest
• Secure Processing: Files are processed in secure, isolated environments
• Access Controls: Strict access controls and authentication
• Regular Audits: Security audits and compliance monitoring
• Data Retention: Files are automatically deleted after processing

You have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request data portability
• Objection: Object to certain processing activities

To exercise these rights, contact us at [email protected]

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

We may use third-party services for:

• Payment processing (Stripe, PayPal)
• Analytics and monitoring (Google Analytics)
• Customer support (Intercom, Zendesk)
• Email communications (SendGrid, Mailchimp)

These services have their own privacy policies and data practices.

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: