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Política de Privacidad - Protección de Datos y Seguridad

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload files, or contact us for support.

  • Account information (name, email address)
  • Files you upload for processing
  • Communication data when you contact us
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

  • Process your translation and transcription requests
  • Provide customer support
  • Improve our AI models and services
  • Send important service updates

3. Data Security

We implement enterprise-grade security measures to protect your data.

  • End-to-end encryption for file transfers
  • Secure data centers with 99.9% uptime
  • Regular security audits and compliance checks
  • Automatic deletion of processed files

4. Your Rights

You have the right to access, update, or delete your personal information.

  • Access your data at any time
  • Request data deletion
  • Opt out of marketing communications
  • Export your data in standard formats

5. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Address: ForgeFile Privacy Team, 123 Tech Street, San Francisco, CA 94105

This privacy policy is effective as of December 2024 and will be updated as needed to reflect changes in our practices or applicable laws.